How Downtown Ocean City businesses ready themselves for storm season
Ocean City sits where the Atlantic meets the boardwalk, and every June brings the same merchant question: how do we keep the doors open when the weather turns nasty? The strip is one of the most exposed commercial corridors on the East Coast, and the cafes, gift shops and arcades have learned to plan months ahead, offering Australian owners a useful mirror because cyclone season down south arrives at the opposite time of year.
Cyclone season in Australia runs November through April, the busy summer holiday period for coastal towns from Cairns to Coffs Harbour. By the time Gold Coast or Whitsunday operators are taping windows, their Maryland counterparts are only starting to think about storm supplies. Different calendars, similar playbook: long lead time and a tight little black book of tradies willing to answer the phone.
Visitors who wander the boardwalk rarely notice the bolts and brackets holding the awnings in place. Some owners race to remove signage the moment a tropical depression forms, while others use removable panels that clip on in under an hour. The result is a downtown that looks relaxed but runs on deliberate preparation.
The Downtown Association of Ocean City shares checklists with members and coordinates sandbag pickups before each named storm.
Stockpiling supplies and shifting stock
Merchants begin storm shopping well before the first advisory. Batteries, bottled water, duct tape, plastic sheeting and gaffer tape land in the storeroom by early May, and by August the back office looks like a survival bunker. Around the harbour, the local Bunnings is a familiar sight before a cyclone.
Once a storm is three or four days out, perishable food, candles, souvenirs and giftware get shifted to higher shelving or moved further inland. The smarter operators keep a small spreadsheet listing what is on each pallet, because the insurance assessor will ask for it after the water recedes.
Securing the storefront and signage
Securing signage is a Saturday-morning ritual once a watch is issued. Awnings fold up, sandwich boards come inside, and heavier wooden frames get unscrewed and stored in the back. Many owners have replaced glass windows with impact-rated acrylic, lighter to handle and less likely to shatter.
Doorways are another weak point. Sandbagging the threshold is common practice, and most businesses keep bags near the loading dock. A short plank across the bottom of the door keeps water out, and waterproof sheeting taped to the frame can buy several hours of protection.
Common items stashed in a back room by late August:
- Spare batteries in a sealed plastic tub
- Cable ties, rope and a roll of builder's film
- A small toolkit with a cordless drill
- Walkie-talkies or a pair of charged power banks
- A printed map of local evacuation routes
Talking with staff and locking down the roster
Communication with staff begins long before the rain. Owners send a group text in May outlining who covers which shift and when the shop will close if a watch is upgraded. Crews are told to expect a long day followed by an early close, with rosters set in concrete months ahead.
Once a storm is named, the calls become more frequent. A short morning briefing confirms who is opening, who is closing, and who has volunteered to ride out the event. Some businesses offer extra pay to staff who stay on-site, recognising that staying behind is a real sacrifice.
Backing up data and protecting the till
Modern shops run on systems that did not exist a generation ago, and losing them to a power surge can be as damaging as losing the roof. Point-of-sale terminals get unplugged and stored in waterproof bins, and cloud accounting software is checked to make sure the last sync happened within the hour. Many owners also keep a printed copy of the week's takings in a sealed bag, a habit from older retailers who learned the hard way during Hurricane Gloria.
A small petrol generator can keep a fridge humming and a router alive, enough to process card payments in the first hours after the storm. For a business that relies on tourist trade, being open even half a day earlier than the shop next door is a serious advantage, and the cost pays for itself after a single busy weekend.
Coordinating with neighbours and the wider community
Storm prep rarely happens in isolation. Owners swap ladders, lend sandbags, and keep an eye on the shop next door while its owner is inland. The downtown association helps by circulating a single contact list, and a look at the organisation's background shows how this coordination has evolved. After Tropical Storm Isaias, several merchants set up a shared messaging group still active today.
Customers are part of the conversation too. Social media posts go up as soon as a storm is named, explaining expected closures and reassuring holidaymakers that the area will reopen. A few shops post short videos of staff taping up windows, which builds goodwill.
Recovering quickly and learning for next year
The week after a storm is its own kind of chaos, and the businesses that bounce back fastest are the ones that planned for it. A recovery checklist on the wall behind the counter covers water removal, debris clearing, supplier calls, and the insurance photo set. Most owners take a quiet afternoon to revisit that list, ticking off what worked.
A useful storm kit for the front counter:
- Battery-powered LED work lights and a small inverter
- Heavy-duty tarps in two sizes
- A printed floor plan showing where the main water shut-off sits
- A list of emergency plumbers and electricians
- A spare set of keys with a trusted neighbour
When the season ends, the lessons get written down. A short debrief over a coffee on the boardwalk helps everyone tighten the plan for the next year. Coastal trading is a long game, and the operators who keep showing up after the wind drops are the ones who have made peace with the next storm. If you are weighing up your own preparations, the shop at Swindon is a useful reference point for storm-rated hardware that travels well by post, and the next sensible step is to order one set of tarps this week so they are on the shelf before the first advisory lands.